404.city: Privacy Policy

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General rules

  • We store metadata necessary for server operation and anti-spam protection. This metadata includes information about connection, user-agent, contact list, username, last used ip address
  • We store the passwords as salted hashes.
  • We store the message archive (MAM) if message archiving is enabled in settings of your XMPP client. The laws on secrecy of correspondence forbid us to read any messages. If you are concerned about storing messages, use e2e encryption where the encryption key is stored only on devices of communicating users. Without the key it is impossible to read your messages. Messages from the MAM archive are deleted after 7 days. You can disable message archiving (XEP-0313) in the settings of your XMPP client (Conversations or Gajim)
  • Sent files are automatically deleted after 7 days
  • Incactive accounts will be deleted not later than after 404 days of inactivity

Transfer of data

  • Illegal activities are not protected by the privacy policy. We will provide the data about criminal activities if it is required by the police of EU or USA. We require official documents before submitting the data.
  • We do not cooperate with some countries that violate human rights

Statistics transfer of data

  • Received official requests for disclosure of user data in 2015: 0
  • Received official requests for disclosure of user data in 2016: 0
  • Received official requests for disclosure of user data in 2017: 0
  • Received official requests for disclosure of user data in 2018: 0
  • Received official requests for disclosure of user data in 2019: 0
  • Refused in compliance with unofficial requests for disclosure of user data (All time): 5


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