404.city: Privacy Policy

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Revision as of 06:24, 7 June 2019 by Support (talk | contribs) (General rules)

We try to provide a high class of privacy and not to store data in a larger size than is necessary for the operation of the server. We deny any unencrypted connections to the server and do not connect with servers that have invalid security certificates. Your passwords are stored in a database in a salt hash and we cannot view your password.

You must understand that your privacy is up to you. Use e2e encryption always in personal conversations. We can not access your messages if you use e2e encryption (OMEMO/PGP/OTR). We also do not read any unencrypted private messages. The law on keeping the privacy of personal correspondence prohibits the reading of personal correspondence.

To synchronize multiple devices, the default is to use the message archive. You can disable the message archive in the XMPP client settings. In order to increase privacy, the archive of messages is deleted after 7 days. Files you send also are deleted after seven days.

We store your contact list, connection time and IP address. We will be obliged to provide this data by officially confirmed government request in the United States or the European Union.

Features

  • We store the passwords as salted hashes.
  • We store the message archive (MAM) if message archiving is enabled in settings of your XMPP client. The laws on secrecy of correspondence forbid us to read any messages. Even if you forgot to encrypt your message, we will not read it. If you are concerned about storing messages, use e2e encryption where the encryption key is stored only on devices of communicating users. Without the key it is impossible to read your messages. Messages from the MAM archive are deleted after 7 days. You can disable message archiving (XEP-0313) in the settings of your XMPP client (Conversations or Gajim)
  • Sent files are automatically deleted after 7 days
  • Incactive accounts will be deleted not later than after 404 days of inactivity

Statistics transfer of data

  • Received official requests for disclosure of user data in 2015: 0
  • Received official requests for disclosure of user data in 2016: 0
  • Received official requests for disclosure of user data in 2017: 0
  • Received official requests for disclosure of user data in 2018: 0
  • Received official requests for disclosure of user data in 2019: 0

Refused in compliance with unofficial requests for disclosure of user data (All time): 5


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